Don't see your question answered below? Email us at support@type.ai.
No, Type does not use your data to train any AI models, and nor do any of the third-party AI providers Type integrates.
Yes, your draft content is private. It can only be seen by others if you publish a view-only link via the Share menu and share it with others.
A paid plan unlocks all of Type's AI-powered writing and editing features, including access to the latest LLMs from Anthropic, OpenAI, and Google. AI usage limits are significantly higher in paid plans and reset every month.
All plans include unlimited drafts and permanent access to your content.
Yes. Like most AI products, Type has usage limits due to the cost of running modern language models. AI models process text in units called tokens (roughly 3-4 characters each). Your monthly usage limit covers both the text Type reads (input tokens) and generates (output tokens).
Here's what consumes your credits:
Context-heavy workflows consume credits faster. For example, asking Type to analyze a long draft with multiple attachments uses significantly more tokens than working with a shorter piece, because Type has to read all that context before generating a response.
You can monitor your usage with the meter at the bottom left of Home or in the top right while working on a Project.
If you hit your monthly usage limits, you can purchase additional credits inside Type from Settings > Billing. Additional credits never expire and are automatically added to your account.
Otherwise, usage limits reset every month alongside your billing cycle.
If you're unhappy with your Type experience, you can request a refund via email at support@type.ai. Refunds are prorated based on usage and typically take 5-10 business days to process.
We issue no-questions-asked refunds within 30 days of subscribing.
From Home, navigate to Settings > Billing to find the Cancel subscription button.
Before you go, we encourage you to reach out at support@type.ai and share your feedback with us to see if there's anything the Type team can do.
From Home, tap the + New draft button in middle of the page. This will create a new draft in Type's editor.
By default, all drafts appear in the Draft folder. You can create custom folders by tapping the + icon next to "Folders" in the left sidebar.
Type uses a nesting folder system, meaning folders can contain both drafts and subfolders. This lets you organize drafts by project, topic, or any other structure you'd prefer.
Individual documents are limited to 150,000 words. If you're working on something longer, we recommend breaking it up into multiple smaller drafts saved in a folder.
Yes. One of the most powerful ways to use Type is for editing and refining existing documents from other editors.
From Home, tap Import Draft in the middle of the page. You can import DOCX files, PDFs, images, or content from a URL. When you import a document, Type creates a new draft with your content that you can edit in Type's editor.
You can export your draft as a PDF, DOCX, HTML, or Markdown file by tapping Share in the Editor, then selecting your preferred file type.
You can also copy and paste content from the Editor – your formatting will remain intact when you paste it elsewhere.
You can share a view-only URL to your draft by tapping Share in the editor, then Create link. You can unpublish links anytime to make your work private again.
Definitely. While AI models are quite powerful, they're not perfect. These models can sometimes generate inaccurate information, misinterpret context, or produce biased outputs – a concept known as "hallucinating."
It's crucial to approach AI-generated content with a critical eye, fact check important information, and use your own expertise to evaluate and refine the results.
The best way to make AI-generated content sound more human is to do the editing or some writing yourself! Nothing beats the genuine human touch – that's what people connect with when they read and no AI can replace that.
More practically, we typically see folks either use Type to draft up content that they then edit manually or vice versa – they do the writing, then use Type to refine and polish it. Either way, you can end up with some great, original writing.
Type automatically mimics the formatting, voice, and knowledge already in your draft. But you can also create a custom Style from previous work and apply it to new Drafts:
Type has inline AI commands that let you generate text like sentences and paragraphs directly at your cursor. Think of them as a more powerful version of autocomplete.
These commands read and analyze everything in your Draft, then generate and insert text that matches your Draft's formatting, voice, and knowledge.
Tap "/" to summon the command palette. When you select a command, it runs directly at your cursor.
Pro tip: Write the first few words of a sentence, then run the "write sentence" command to have Type's AI complete it.
Yes! Type is great for rewriting content.
Type lets you highlight text, have the AI rewrite it, and accept or reject the rewrite directly inline in the Editor.
The simplest way is to highlight text you'd like to revise and select a Brush. Brushes help with common rewriting tasks like fixing grammar or shortening text.
Alternatively, you can rewrite text using your own custom prompt. Just highlight the text you wish to edit and tap Custom.
Type Chat is a chat-based writing assistant that lives directly alongside your Draft in the right pane.
It's similar to ChatGPT, but purpose-built for writing with handy integrations to your draft. It can help you research, get feedback on your writing, brainstorm new ideas, or rewrite anything in your draft.
Currently, Type only offers one font (Inter Vars) and doesn't offer resizing options. We'll add these features soon, but for now we recommend exporting your draft as a document and open it in Google Docs or Microsoft Word when you need more comprehensive formatting assistance.
Type automatically responds in the language it detects in your prompt or Draft. Just start writing and Type's language detection handles the rest.
If Type fails to respond in the correct language, tell Type which language you'd like it to use. You can do this in your prompt (e.g., "respond in UK English") or tap the ... menu in the editor, then Preferred language to manually set your preferred language.
Yes! While we don't yet have a native iOS or Android app, Type has a mobile web version that behaves like a mobile app.
You can install it by visiting type.ai in your browser, tapping the share icon, then Add to Home Screen.
Yes, you can write and edit while offline. Type automatically saves your work locally and syncs it across devices when you're back online.
Type's AI features don't work offline, so if you plan to be without service, we recommend using Type to generate the bulk of your content while you have an internet connection.
Type offers email support Monday to Friday. You can email any bugs, requests, and questions to support@type.ai—our team will respond within 24 hours.